New lending policies
The library is making changes to how items are renewed and how long you can keep them.
- We’ve changed our policy so that items borrowed will be automatically renewed for a period of four weeks (eight weeks for disabled members).
- Automatic renewals can happen up to two times and you’ll receive email confirmation of the renewed items. Emails can sometimes go to junk or spam folders, so it’s worth checking there and adding firstname.lastname@example.org to your safe senders list.
- Items could be subject to recall before the due date if requested by another member.
- Once an item has been renewed twice and reaches its due date, you’ll need to return it to the library or contact us, as you won’t be able to renew items yourself. You can check the status of items you have on loan by logging in to your borrowing account (Shibboleth details required).
Items borrowed before 1st February won’t be part of the automatic renewal process and you may find them due for return. Please return items if you no longer need them, or contact us if you require them for longer.
Holds are coming back
We’ll soon be allowing holds to be placed again, so you can reserve items. You can do this using the ‘Place Hold’ button on the item pages on the library catalogue. If another library member places a hold on an item you’re currently borrowing, you’ll receive an email telling you to return it and this could be before the item’s due date.
Return items by post for free!
When you no longer need items or they’ve been recalled, please return them so we can make them available to other members.
To send them by post, please download and print our Freepost label. The label is only valid for sending within the UK.
If you’re visiting the Tavistock Centre, you can also drop items in the Book Returns container located just outside the library main doors.
Thank you for your cooperation and please email email@example.com if you have any questions.