Accessibility

Help available to improve your experience

The accessibility of our website is taken very seriously. We strive to meet WCAG 2.1 AA Web Accessibility standards by routinely evaluating our website using automated evaluation tools and manual testing when required. As content changes we review and correct issues and are responsive to our users needs. If you encounter issues with our website, please report them so they may be corrected in a timely manner.

Changing the size of text

If you have trouble reading the text on the site, you can increase (or decrease) the size using your browser. Here is how you do it in three main browsers.

Microsoft Internet Explorer:

  • Hold down the Alt key and press V
  • Then press X
  • Select one of the preset text sizes by using either Up Arrow or Down Arrow key and pressing Return / Enter

Firefox:

  • Decrease text size – Whilst holding down the Control key, press –
  • Increase text size – Whilst holding down the Control key, press +

Opera:

  • Increase text size – Whilst holding down the Shift key, press +
  • Decrease text size – Whilst holding down the Shift key, press –

Changing Colours

Changing the site’s background colour can be particularly useful if you rely on magnification technology – as white can produce an uncomfortable glare.

It is also possible to change the colour of body text on the site. You can do both by changing preferences in your browser:

In Microsoft Internet Explorer:

  • go to the Tools menu
  • select Internet Options
  • select Accessibility
  • put a tick in the box next to “Ignore colors specified on web pages”
  • select OK
  • select Colors
  • ensure no tick in the box next to &qout;Use windows colors”
  • use Text and Background colour selectors
  • confirm colours OK
  • confirm options OK

In Firefox:

  • go to the Tools menu
  • select Options
  • within options select Content
  • select Colors
  • ensure no tick in the box next to “Allow pages to choose their own colors”
  • ensure no tick in the box next to “Use system colors”
  • use Text and Background colour selectors
  • confirm colours OK
  • confirm options OK
  • use function key F5 to refresh the screen

In Opera:

  • Tools menu, Preferences and selecting web pages or;
  • View menu, Style and selecting user mode

We recommend that you experiment with the settings to get the effect that makes it easiest for you to access the information.

Using PDFs

You can open PDF documents using Adobe Acrobat Reader. If you don’t already have this, you can opens in a new window download the latest version of Adobe Acrobat Reader for free. Acrobat Reader includes the option to read aloud the content of PDFs so you can listen to them.

For information about other free/low-cost accessibility tools click here.

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